HelixResponse automatically texts back every caller you miss — in under 60 seconds. Follow up automatically, book more jobs, send the quote and invoice, and get paid.
Three steps. Zero missed opportunities.
A potential customer calls your business number. You're on a job, driving, or after hours — you can't answer.
Within 60 seconds, HelixResponse sends your caller a text message on your behalf, letting them know you got their call.
The customer replies, you connect, and you book the job you would have lost. We follow up automatically for 7 days if needed.
A complete front-office platform built for contractors and local service businesses. Stop losing revenue to missed calls, slow follow-ups, quotes nobody chases, and invoices that sit unpaid.
When you can't answer, we text the caller within 60 seconds — on your behalf, from your business number. They know you care, and you don't lose the lead.
Nothing gets missed, whatever time it comes in.
The assistant texts back and forth like a real person — answers questions, works out what the job is, and picks up the job address as it goes. It only knows what you tell it about your business, so it never invents a price.
The same assistant, live on your site with one line of code. Visitors get answers while you're on a job, and become leads instead of bouncing.
Customers call and text one number, never your cell. Calls ring your own phone, and when you call a customer back from the app they still see the business number.
A burst pipe or a gas smell alerts you immediately, ignoring quiet hours. An ordinary enquiry doesn't — so the alerts stay worth reading.
Sales pitches and robotexts are caught and the number blocked automatically — before you're ever notified. Your lead list is only real customers.
If a customer texts in Spanish, the assistant answers in natural Spanish and keeps going. It follows them if they switch back.
The assistant asks for a picture when it would help, so you can quote the job before anyone drives out — and you can text photos back: the part, the panel, where you left the key.
Texts, calls and website chat in a single thread that updates as it happens. You can see who said what — you, the assistant, or an automatic follow-up — and whether each text reached them.
Menus, team routing, after-hours greetings, and voicemail transcribed to text against the lead. No separate phone provider needed.
Leads, conversations, appointments, quotes, invoices and push alerts in your pocket. Text a customer, call them, build a quote and photograph the job from the truck, without opening a laptop.
The chasing that usually doesn't happen, happening automatically.
Every lead from first contact to closed, with status, priority, job address and value. Met someone on a job? Add them by hand in seconds.
Let the assistant book straight into your calendar, checking you're free first — or have it collect the days and times that suit the customer and confirm the job yourself.
Two-way. Move a job in Outlook and it moves here; move it here and it moves there. No double entry, no double bookings.
Automatic texts 24 hours and 1 hour before. Customers can reply to reschedule and the assistant handles it — fewer no-shows.
Automatic nudges over the first week for anyone who goes quiet. Quiet hours built in, so nobody gets a text at 2am.
Push leads, bookings and won jobs into whatever you already use, through Zapier, webhooks, or the API directly.
From the price to the payment, without the paperwork.
Professional quotes with your logo, sections and line items, sent by text or email. Customers accept on their phone, and you see the moment they open it.
Quotes that go unanswered get chased at 3, 10 and 30 days. Most contractors never make that third call — this one does.
Turn an accepted quote into an invoice, adjust it for what the job really took, and send it. Overdue and paid are tracked for you.
Customers pay by card, Apple Pay or Google Pay straight from the invoice. The money goes to your own account and the invoice marks itself paid.
Show the customer exactly what's being quoted, then add photos of the finished work to the invoice as proof it was done.
What it brought back, and how you get found next month.
The number that matters: what the jobs you'd otherwise have lost were actually worth. Live, on your dashboard.
Calls handled, leads captured, jobs booked, revenue recovered. Plain proof it pays for itself, sent to you each month.
Once a job is won, the customer gets asked for a Google review at the moment they're happiest. Replies drafted for you to post.
Where you rank for the searches that bring work, including map pack position, checked weekly.
We audit the listing — hours, photos, categories, description — and tell you exactly what's holding your ranking back.
A professional page with your branding, services and the chat widget built in. Nothing to design, nothing to host.
Separate numbers, hours, routing and reporting per location, all from one dashboard.
We're not a set-it-and-forget-it service. We handle the full setup with you in person, learn your business inside and out, and become a partner in your growth. You get unlimited support for as long as you're a client — call us, text us, whatever you need. Your success is our success.